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Frequently asked questions

Privacy Policy

Hope in Hand Foundation Inc. ("Hope in Hand," "we," "our," or "us") is committed to protecting the privacy of our donors, volunteers, corporate partners, beneficiaries, and website visitors. This Privacy Policy explains how we collect, use, protect, and share information obtained through our website, programs, events, and communications.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Mailing address

  • Email address

  • Telephone number

  • Organization or company name

  • Donation information

  • Volunteer information

  • Event registration information

  • Communication preferences

We may also collect limited non-personal information such as:

  • Browser type

  • Device information

  • IP address

  • Website usage statistics

  • Cookies and analytics data

2. How We Use Information

Hope in Hand Foundation may use collected information to:

  • Process donations and provide donation receipts

  • Communicate with donors, volunteers, and supporters

  • Respond to inquiries and requests

  • Provide updates regarding programs and initiatives

  • Register participants for events

  • Improve our website and services

  • Maintain organizational records

  • Comply with legal and regulatory requirements

3. Donor Privacy

Hope in Hand Foundation respects donor privacy.

We do not sell, rent, trade, or share donor information with third parties for marketing or commercial purposes.

Donor information is used solely for:

  • Donation processing

  • Acknowledgments and receipts

  • Organizational communications

  • Legal and financial reporting requirements

Donors may request to remain anonymous.

4. Corporate Partner Information

Information provided by corporate partners and donors may be used to:

  • Coordinate donation programs

  • Manage surplus asset donations

  • Communicate regarding program participation

  • Recognize contributions when permission has been granted

Confidential business information will be treated with appropriate care and discretion.

5. Website Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Monitor website performance

  • Analyze visitor traffic

  • Enhance website functionality

Visitors may adjust browser settings to decline cookies if desired.

6. Information Sharing

We do not sell or rent personal information.

We may share information only when:

  • Required by law

  • Necessary to process transactions

  • Required for professional services such as accounting, legal, technology, or payment processing

  • Authorized by the individual providing the information

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

7. Data Security

Hope in Hand Foundation implements reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Email Communications

Individuals who subscribe to our mailing list may receive:

  • Organization updates

  • Program announcements

  • Event invitations

  • Fundraising communications

Recipients may opt out of future communications at any time by following unsubscribe instructions or contacting us directly.

9. Children's Privacy

Hope in Hand Foundation does not knowingly collect personal information from children under the age of 13 without appropriate parental consent.

If we become aware that personal information has been collected from a child without proper authorization, we will take reasonable steps to remove such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Visitors are encouraged to review the privacy policies of any third-party sites they visit.

11. Changes to This Privacy Policy

Hope in Hand Foundation reserves the right to modify this Privacy Policy at any time.

Any updates will be posted on our website with the revised effective date.

12. Contact Information

For questions regarding this Privacy Policy or our privacy practices, please contact:

Hope in Hand Foundation Inc.

Email: info@hopeinhandus.org

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Three ways to Donate

Corporate Giving
(美国企业赞助)



Please visit FAQ for more information

 
Inventory Donation Program
(跨境卖家库存捐赠)


Please visit FAQ for more information
Warehouse Donation Partnership
(海外仓合作)


Please visit FAQ for more information

3437 Moreland Avenue Conley GA 30288 United States

Hope in Hand Foundation Inc. is a registered 501(c)(3) nonprofit organization.

 

All donations are tax-deductible as allowed by law

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Hope in Hand Foundation Inc. respects your privacy and will never sell or share donor information for commercial purposes.

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